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About Us

About Us

ARC is a collections agency that was built out of the desire of its founders to work in a collections environment where delivering “Industry Leading Recovery Rates” and “Best in Industry Customer Service” are not mutually exclusive but are in fact the reason we exist as an agency and are the values by which we operate.

We care that our clients have entrusted us with their brand and reputation. We care and understand that there is an expectation for ARC to deliver a monetary result for our client whilst ensuring that the integrity of all parties involved is maintained. It is due to our ability to translate our brand values into tangible results, that we have won major contracts in the Telecommunications, Insurance, Healthcare and Education sectors to name a few.

ARC provides a full range of debt collection and outsourced Accounts Receivable management solutions including;

  • Commercial Debt Collection – Early arrears or late stage agency collections, leveraging call centre technology whilst maintaining individual Account Management service.
  • Consumer Debt Collection – Early arrears or late stage agency collections, leveraging call centre technology and strategies to manage a high volume of accounts.
  • Accounts Receivables Outsourcing (BPO) – ARC’s Business Process Outsourcing (BPO) offering leverages our technology and in-house expertise to manage your Accounts Receivables, improve your cash flow, reduce your bad debt write off and collections expenses.
  • Overflow Services – On an “as needed basis” to manage projects arising from unexpected increases in volume in AR or to deliver a significant lift in your cash-flow for targeted periods.
  • Litigation Services – Secure debt recovery through the courts.

Please contact us to discuss what ARC’s can do for your company.

 

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